E Now
RapidILL –
Fast and cost-effective interlibrary loan 

Show Me How RapidILL Works


Automate workflows and leverage your institution’s collections for peer-to-peer sharing and document delivery

RapidILL is a dynamic and community-oriented interlibrary loan and resource sharing system designed for quick and efficient transactions. With a focus on saving staff time, RapidILL provides tools for automating workflows and leveraging your institution’s collections for peer-to-peer sharing and document delivery.

   A dynamic and robust interlibrary loan and resource sharing experience 

Seamlessly integrates into your existing library workflows

Effectively utilizes your library’s collections

Provides solutions for interlibrary collaboration 

“I am absolutely dumbfounded by the speed with which my requests were processed.”

- Faculty Member, University of Connecticut  
  • Customers Worldwide: 500+ academic library customers and growing
  • Turnaround and Fulfillment: Average of 11.2 hours receipt of article and book chapter requests with a 95% average fulfillment rate
  • Streamlined Workflows: Automated processing to minimize staff time for request management
  • Peer-to-Peer: Pod structure and prioritization configurations enhance consortial and partner resource sharing agreements
  • Smart Routing: Dynamic request routing using an algorithm that utilizes load-leveling and time zone awareness
  • Delivery Options: The RapidX delivery service supports all major ILL protocols and facilitates transmissions between libraries using different platforms
  • Customer Service: Industry leading support to maintain a high level of productivity


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